Returns Policy

Return or exchange an item

If you are not completely satisfied with your purchase, simply return the item to us in their original, unused condition within 30 days of receipt. We will issue a refund of the purchase price (i.e. exclude postage) on receipt, or exchange item for a different color if preferred. Please contact customer care for instructions before returning item to us.

Faulty Item / Wrong item

If the item you received is faulty or not what you originally ordered, please contact us quoting your order details and the reason for return. Upon receiving the returned item, we will send you a replacement or in circumstances when the replacement item is out of stock, we will issue a refund. You have 30 days from receipt of the item to contact our customer care and arrange to return it to us.

Please note:

• The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

• The cost of returning the item to us is your responsibility.
Please return the item to the address found at the back of your package and address it to ‘Closet Affair Returns’.